Returns & Warranty – BELSTAFFUSSHOP

At Belstaffusshop, we want you to shop for your men’s and women’s jackets with total peace of mind. If your jacket doesn’t quite fit the bill, our simple return and warranty policy has you covered.

Returns Policy

  • 30-Day Return Period – You can return your men’s and women’s jackets within 30 days of the delivery date.
  • Condition Requirements – Items must be unworn and returned in their original packaging, complete with all original tags and accessories.
  • Initiating a Return – To begin the return process, please contact our customer service team at support@belstaffusshop.com, quoting your order number.
  • Refund Process – Once the returned men’s and women’s jackets have been inspected and approved, refunds will be credited to your original payment method. Please note that original shipping fees may not be refundable.

Warranty Coverage

We stand behind the quality of our men’s and women’s jackets with a 2-year limited warranty.

Our warranty covers:

  • Defects in manufacturing, encompassing both materials and workmanship
  • Issues relating to stitching, printing, and overall fabric integrity

Our warranty does not cover:

  • Typical wear and tear from normal use (such as fading or minor pilling)
  • Damage resulting from misuse, accidents, or unauthorized modifications
  • Damage due to improper care or alterations not approved by Belstaffusshop

How to Make a Claim

Please contact our support team at support@belstaffusshop.com with your proof of purchase, accompanying photographs, and a detailed description of the issue you’re experiencing.

Warranty resolutions may include:

  • A direct replacement of the men’s and women’s jackets
  • Professional repair or guidance for addressing minor defects
  • Referral to trusted local service providers for specialized assistance

Need Assistance?

Our dedicated customer support team is here to help. If you have any questions about returns, exchanges, or warranty claims concerning your men’s and women’s jackets, please don’t hesitate to reach out through our Contact Us page anytime, or call us at 518-527-3018.